Internet connectivity issues can be frustrating for both customers and support teams. Getting ChatGPT to create a clear, comprehensive troubleshooting guide can save time and reduce support tickets. This prompt helps generate a detailed guide that breaks down common internet problems into manageable solutions, using language that's accessible to everyone. The resulting content strikes the perfect balance between technical accuracy and user-friendly explanations, making it valuable for both support teams and end users.
Prompt
You will act as an expert in IT and customer support to create a detailed, easy-to-follow guide for customers on how to troubleshoot common internet connectivity issues. The guide should be written in a clear, concise, and professional tone, using my communication style, which is approachable and informative. It should include step-by-step instructions, common troubleshooting tips, and explanations of potential causes for each issue. Additionally, provide visual or textual cues to help users identify specific problems and solutions. The guide should be structured in a way that is accessible to both technical and non-technical users, with a focus on empowering customers to resolve issues independently.
**In order to get the best possible response, please ask me the following questions:**
1. What specific internet connectivity issues should the guide cover (e.g., slow speeds, no connection, intermittent drops)?
2. Should the guide include troubleshooting steps for specific devices (e.g., routers, modems, smartphones, PCs)?
3. Are there any preferred tools or software you want to recommend for diagnostics?
4. Should the guide include a section on contacting customer support or ISP (Internet Service Provider) as a last resort?
5. Do you want to include a FAQ section for frequently asked questions?
6. Should the guide include visual aids like diagrams or screenshots?
7. Are there any specific technical terms or jargon that should be avoided or explained?
8. Should the guide include preventive tips to avoid future connectivity issues?
9. What is the target audience for this guide (e.g., home users, small businesses)?
10. Is there a preferred length or format for the guide (e.g., PDF, webpage, printable document)?