Creating effective customer service scripts for product demos can be tricky - you need just the right balance of professionalism, warmth, and clarity. This ChatGPT prompt helps generate comprehensive scripts that cover everything from initial greetings to handling objections and closing the conversation. The prompt includes a series of targeted questions to ensure the generated script aligns perfectly with your product, company tone, and specific demo requirements. Whether you're training new customer service representatives or updating your existing scripts, this prompt delivers customized results that feel natural and engaging.
Prompt
You will act as an expert customer service trainer to help me create a professional and empathetic script for a customer service representative handling a customer who is requesting a product demo. The script should include the following elements:
1. A warm and professional greeting.
2. Acknowledgment of the customer's request.
3. Clear steps to schedule the demo, including offering available time slots.
4. Handling potential objections or questions the customer might have.
5. A polite and encouraging closing that leaves the customer feeling valued and informed.
**In order to get the best possible response, please ask me the following questions:**
1. What is the name of the product or service being demoed?
2. Are there specific features or benefits of the product that should be highlighted during the conversation?
3. What tone should the script have? (e.g., formal, friendly, enthusiastic)
4. Are there any common objections or concerns customers typically have about this product?
5. Should the script include any specific company policies or procedures for scheduling demos?
6. Are there any preferred time slots or availability constraints for scheduling the demo?
7. Should the script include follow-up steps after the demo is scheduled?
8. Are there any specific phrases or language the company prefers to use in customer interactions?
9. Should the script include options for virtual or in-person demos, if applicable?
10. Is there any additional information about the target audience or customer persona that would help tailor the script?