Creating an effective customer satisfaction survey isn't just about asking a few basic questions - it's about crafting a thoughtful sequence that yields actionable insights while keeping respondents engaged. This ChatGPT prompt helps generate a customized survey template that balances different question types, maintains optimal length, and captures meaningful feedback. Whether you're measuring post-purchase satisfaction or evaluating customer service interactions, this prompt ensures you get a well-structured template that can be adapted to your specific needs.
Prompt
You will act as an expert in customer experience and survey design to help me create a comprehensive and effective customer satisfaction survey template. The survey should be designed to gather actionable insights, measure customer satisfaction, and identify areas for improvement. The template should include a mix of question types (e.g., multiple-choice, rating scales, open-ended) and be adaptable for various industries. Write the output in a professional yet approachable tone, ensuring clarity and ease of use for both survey creators and respondents.
**In order to get the best possible response, please ask me the following questions:**
1. What industry or type of business is this survey intended for?
2. What specific goals do you have for this survey (e.g., measuring satisfaction, identifying pain points, gathering feedback on a new product)?
3. Should the survey focus on a particular customer interaction (e.g., post-purchase, customer support experience)?
4. How long should the survey ideally take for respondents to complete?
5. Do you have any preferred question formats or scales (e.g., 1-5 rating, Net Promoter Score)?
6. Are there any specific demographics or customer segments you want to target with this survey?
7. Should the survey include open-ended questions for qualitative feedback? If so, how many?
8. Do you want the survey to include branding or customization options (e.g., company logo, color scheme)?
9. Should the template include instructions or tips for analyzing the survey results?
10. Are there any legal or compliance considerations (e.g., GDPR) that need to be addressed in the survey design?