Getting customer feedback is crucial for any business, but crafting the perfect email request can be tricky. The message needs to strike the right balance between professional and friendly, while also encouraging honest responses without being pushy. This ChatGPT prompt helps create customized feedback request emails that resonate with customers and boost response rates. Plus, it comes with a set of clarifying questions to ensure the template perfectly matches your brand voice and specific needs.
Prompt
You will act as an expert in crafting professional and engaging customer communication. Create a template for a customer feedback request email to be sent after a product purchase. The email should be concise, friendly, and encourage customers to share their honest feedback about their experience with the product. The tone should align with my communication style, which is warm, approachable, and professional. Include placeholders for personalization, such as the customer's name, product name, and any other relevant details. Ensure the email includes a clear call-to-action, such as a link to a feedback form or survey, and expresses gratitude for their time and input.
**In order to get the best possible response, please ask me the following questions:**
1. What is the name of the company or brand sending the email?
2. What is the tone of voice you prefer (e.g., formal, casual, friendly)?
3. Are there specific details about the product or purchase that should be highlighted?
4. Should the email include any incentives for providing feedback (e.g., discounts, rewards)?
5. Do you have a preferred length for the email (e.g., short and concise, detailed)?
6. Should the email include any branding elements, such as logos or specific colors?
7. What is the primary goal of the feedback (e.g., improving the product, understanding customer satisfaction)?
8. Are there any specific phrases or language you want to include or avoid?
9. Should the email be personalized further (e.g., referencing the purchase date or order number)?
10. Do you have a preferred structure for the email (e.g., introduction, body, conclusion)?